Final Update: 1/9, 1030PM: Looks like the hot water’s back, w00t.
2nd Update: 1/9, 620PM: Still nothing, purchased a “Homer Bucket” from Home Depot to assist with bathing. Not bad for two-fifty or so, though I wish they had tops for them.
UPDATE 1/8, 430PM: After sending a link to this blog to the regional manager via Venterra Realty’s website, I got a call from the complex at about 4PM. I was unable to answer because I was busy at work. They left a message essentially saying they’re really sorry (again) but they don’t have an ETA for a fix. Whoopee. I called back but got a message saying they’re weren’t available. They called me back again and apparently the entire boiler went kerplotz, so they need to get a new one…yeah, I think that’s going to be awhile.
If you’ve lived in an apartment for any decent amount of time, it’s a question that you get to ask yourself every year or so. As the day your lease ends gets closer, you think it over and think it over until finally the ‘renew your lease’ letter drops into your mailbox or gets left on your door. If you’re lucky, your rent stays the same, or only goes up a few bucks, so assuming things haven’t been too crazy, you re-up, and stand pat for another year or so.
If you aren’t lucky, your rent goes up just enough to make you think over whether you want to pay more to stay in a place that you are not completely happy living in. My renewal letter came in the mail about a week ago. I opened it to learn that my rent is going to be going up $50 a month. Crap.
I initially had a few issues with my current apartment complex after I moved in. The buildings are a bit on the older side and so it seemed that the maintenance guys were coming in at least once a month to fix or do something or other. I also had problems with the office hours not being consistent, I would occasionally have to go to the office to pay my rent during my lunch break to find it closed. Things did seem to be getting a little bit better as time went on, but still I winced when I saw that fifty dollar increase and thus began the internal debate.
Then last Saturday the hot water went out. On a 40-degree morning.
After making that discovery and stewing in my own juices for an hour, I boiled a bunch of water, took a hot bath, and life went on. I received an email later that day containing the management’s apology for the outage. It also said that there was a temporary fix in place and that the boiler would be fully repaired on Monday.
I think to myself: “Okay. These guys have got a handle on this. The boiler will be fixed on Monday. Awesome.’
I spoke too soon. I got home to find the lovely e-mail above waiting for me in my inbox. I turned on the tap, and of course, no hot water. No telling when its going to be fixed, either. All I have is a poorly-written message about ‘a part that needs to be ordered’ that I’m sure was hurriedly banged out by someone before they got out of Dodge.
Last straw, meet camel’s back.