Books, BUSINESS, CREATIVE, JUST SAYING, RANDOMIZER9.COM, The Rules of Tech Support, WHATS GOING ON, Writing

Off To Binary Heaven

square cover

I have been on a bit of a ‘simplify things’ kick lately, as evidenced by the fact that I am no longer a video game website editor, a drummer in a band, or involved in any conventions outside of being an attendee or panelist.  I cut back on my side projects and decided to devote the majority of my time to writing and getting the word out about my e-books.

Case in point: therulesoftechsupport.com (don’t bother, the site is kaputski and I still own the domain).  It was intended to be a ‘companion’ to my second e-book,  Things being what they are, I didn’t get around to updating it as much as I could have, partially due to the aforementioned side projects, and also because of all the other writing I do.

So its no wonder that there weren’t very many visitors to the site.  The year of hosting I had prepaid for was coming due, and I wasn’t sure that I wanted to pay for a site that I didn’t have the time to keep up with and that wasn’t being visited.  So I shut down the site.

While I took the liberty of grabbing all of the articles and pictures from the site prior to shutting it down, I feel a little sad over pulling the plug.  Granted, I’ve had other websites that have gone off to binary heaven for one reason or another, but for what its worth, this one was mine.

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Apple Does Not Like Files

technology2As my iPad mini is my first iOS device, I have had to learn it and adjust to its idiosyncrasies. Some of the new things I’m discovering are good, like the ability to swipe up with four fingers and bring up a list of currently open apps and volume/brightness controls. Of course, there are bad things to discover as well, such as the ‘locked down’ nature of the device. In particular, I was initially miffed that I could not work with files like I could on desktops or Android devices.

I like files. I know how to work with files. I like to make folders for my files and organize them and e-mail them and sort them and rename them and open them and edit them and do all kinds of fun stuff with them.

Apple does not like files.

Apple likes objects. On an abstract level, apps are objects in iOS,not files.  Instead of having files scattered all about, like in Windows or Android, your stuff lives in the app that uses it. If you’re going to work with a picture, you open up Photos, select the picture you want to work with, and get to work. Music lives in iTunes, documents live in Pages, and so on and so forth. The app comes first.

iOS gets irritiating for people like me because unlike Android, where I can get an app like Astro and poke around at the underlying file system, iOS does not let you get ‘under the hood’ at all.  I can’t put stuff where I want it because Apple won’t let me, and coming from a world where files rule and I can do whatever I want to with them, that is frustrating.

Case in point: I use Dropbox to store stories that I am working on. Indeed, one of the first apps I downloaded onto my iPad mini was the Dropbox app.  I also got the Pages word processor because it had totally knocked my socks off on the iPad demo units. Awesome. I quickly learned that Pages does not talk to Dropbox. My file-centric brain then said: “No biggie, I’ll download a copy of my latest story via Dropbox, open it in Pages, do some editing, save my changes, then upload the newest draft back to the cloud. After all, that’s how it had worked on my Acer Iconia Tab A100.”

In response, Pages threw the finger at me and said, “NO SAVING FOR YOU.  You’re going to open the file in Pages and I’ll make a copy there. Its staying there after that, too, because I don’t like Dropbox and I ain’t giving it back.” So I end up with two copies of the story floating around, one in Dropbox and one in Pages. So much for keeping things in sync.

Ultimately, I found a Microsoft Office-compatible app talkd to Dropbox direclty, so that fixed that, but its just one an example of how I have had to work around iOS because it ‘thinks different.’  Its methodology is awesome for end-users because files are icky things and people don’t like dealing with them.  I think its because most folks can’t make the mental leap from objects (like documents, pictures, and music) to files. They can’t wrap their heads around the abstract concept like ‘computer people’ do.

If everything lives in the app, then they don’t have to deal with files at all.  If they want to do something, they open the appropriate app, and everything is there.  Instead of a list of files, they see pictures, songs, and documents, and that’s what they know.

Those of us that are more ‘computery,’ on the other hand, have a few options: muddle around iOS as best we can, jailbreak our devices, or just not bother with it altogether. Unfortunately, I think I’ve taken one step too far into the rabbit-hole, because for all that fuss, I’m still loving my iPad mini…even if it doesn’t want me to have my precious files.

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Don’t Make It Worse

She forgot to mention 'hot water'

What about hot water heaters, Fate?

Its not quite a Rule of Tech Support (I’ll have to check the list to make sure) but a good rule to follow whenever you’re fixing something is “don’t make it worse.”  If you can’t fix something at least try to get back to where you were when you started, it just makes life easier down the road, even if it is for the next guy that’s going to be looking at whatever it is you’re trying to fix.  If its someone else’s thing you’re fixing, be up front and honest about what is happening.

The poor handling of an unfortunate situation is one common thread that I see over and over again whenever someone takes to the Internet to air a legitimate grievance, like the musician who recently had a guitar damaged by incompetent baggage handlers after he was denied the right to carry it onto the plane with him.  Something unfortunate happens, the person seeks remedy from the company that wronged them, and the company completely blows the opportunity to prove they’re really all about the customer.  Instead they blow them off, or insult them with a feeble attempt at compensation and look like a bunch of non-caring jerks.

I wouldn’t have been so riled up about the recent hot water outage in my apartment but for the way the staff handled the situation.  The first time it happened, I was upset, but the email I received after the fact offered an apology and explained the situation.  I read it and was satisfied to know that the problem was being taken care of.  If they had sent a properly worded email the second time it happened, I probably wouldn’t have gone onto this blog to open up a can of Internet Wrath™.

Stuff happens, and I believe that most people are willing to accept that stuff happens as long as you don’t insult their intelligence by ignoring them, insulting their intellgence or being condescending.  Own the problem, let your customers know that things are being attended to, and most folks will accept that.  Don’t make it worse.

In any event, the hot water is back, so its time for a bath.  I ain’t dipping my big toe in that tub until its good and ready, though!

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Should I Stay Or Should I Go?

Click to see what awaited me after work.

Click to see the good news and poor comma usage.

Final Update: 1/9, 1030PM: Looks like the hot water’s back, w00t.

2nd Update: 1/9, 620PM: Still nothing, purchased a “Homer Bucket” from Home Depot to assist with bathing. Not bad for two-fifty or so, though I wish they had tops for them.

UPDATE 1/8, 430PM: After sending a link to this blog to the regional manager via Venterra Realty’s website, I got a call from the complex at about 4PM. I was unable to answer because I was busy at work. They left a message essentially saying they’re really sorry (again) but they don’t have an ETA for a fix. Whoopee. I called back but got a message saying they’re weren’t available. They called me back again and apparently the entire boiler went kerplotz, so they need to get a new one…yeah, I think that’s going to be awhile.

If you’ve lived in an apartment for any decent amount of time, it’s a question that you get to ask yourself every year or so. As the day your lease ends gets closer, you think it over and think it over until finally the ‘renew your lease’ letter drops into your mailbox or gets left on your door. If you’re lucky, your rent stays the same, or only goes up a few bucks, so assuming things haven’t been too crazy, you re-up, and stand pat for another year or so.

If you aren’t lucky, your rent goes up just enough to make you think over whether you want to pay more to stay in a place that you are not completely happy living in. My renewal letter came in the mail about a week ago. I opened it to learn that my rent is going to be going up $50 a month. Crap.

I initially had a few issues with my current apartment complex after I moved in. The buildings are a bit on the older side and so it seemed that the maintenance guys were coming in at least once a month to fix or do something or other. I also had problems with the office hours not being consistent, I would occasionally have to go to the office to pay my rent during my lunch break to find it closed. Things did seem to be getting a little bit better as time went on, but still I winced when I saw that fifty dollar increase and thus began the internal debate.

Then last Saturday the hot water went out. On a 40-degree morning.

After making that discovery and stewing in my own juices for an hour, I boiled a bunch of water, took a hot bath, and life went on. I received an email later that day containing the management’s apology for the outage. It also said that there was a temporary fix in place and that the boiler would be fully repaired on Monday.

I think to myself: “Okay. These guys have got a handle on this. The boiler will be fixed on Monday. Awesome.’

I spoke too soon. I got home to find the lovely e-mail above waiting for me in my inbox. I turned on the tap, and of course, no hot water. No telling when its going to be fixed, either. All I have is a poorly-written message about ‘a part that needs to be ordered’ that I’m sure was hurriedly banged out by someone before they got out of Dodge.

Last straw, meet camel’s back.

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RANDOM REVIEW: 2012

2012 was an interesting year for me.  I got into my first car accident, purchased a new vehicle, and started going camping again.  Needless to say, ‘interesting’ doesn’t always mean ‘good.’

After a year of experimenting with e-publishing my first e-book: “One Sheet Stories.”  I finally completed “The Rules of Tech Support.”  It has been doing fairly well.  I have also published “Seven Super-Short Sci-Fi Stories” and “Con Fluff 1” since then, so things are coming along nicely on the writing front.  Curiously enough, I am now moving from the digital realm to the physical one: 2013 will see me showing up at conventions to sell paper copies of my books and hand out business cards and flyers to get the word out about my writing.  In all honesty, I’m looking forward to going out and talking to people, pressing some flesh, and then reaching for the hand sanitizer. 🙂

In February, I went to Furry Fiesta to see what the whole ‘furry’ thing was about.  There, I discovered a bunch of cool creative people and decided to venture further down the rabbit hole (ba-doom, tissh) when I got back.  I went to some local meets, made some friends, and even went to a second furcon, Oklacon, in October.  While Oklacon wasn’t quite as knock-my-socks-off as Furry Fiesta was, I still had a good time.  In addition, furry conventions have provided me with a plethora of themes to write for, culminating in my first furry e-book: “Con Fluff.”

Somewhere around August, I got the feeling that my ‘side projects’ were getting in the way of my own.  Being the drummer in a band, the editor for a video game website and helping out with a new convention that was starting up in town was just taking up too much of my time, so I quit everything.  Indeed, as the last few hours of 2012 tick away and 2013 approaches, I am now just a writer of stories, podcasts and blogs.

I’m looking forward to 2013, it should be a fun year full of conventions, stories, new people to meet and of course, furries!

Happy New Year, y’all!

Some of my favorite posts from 2012:

“I am a furry”

“You don’t bring a knife to a gunfight, and you don’t bring human art to a furry con.”

“This reminds me of an episode of My Little Pony!”

“There’s just something about seeing your name on paper.”

“I think Dust has restored some of my faith in gaming.”

“I know darn well there’s no signal, but I keep checking my phone. I may have a problem.”

This one is from Dec. 2011, but its too good to not revist: ‘and then came the fishnets’

 

 

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In Defense of Apple

Despite owning a 24-inch iMac, I’m not a terribly big fan of Apple, OS X or even iTunes.  Its a fine machine, I just find OS X clunky.  That iMac still runs Snow Leopard, and boots into Windows 7 these days.  Indeed,  I seldom find myself venturing into OS X unless I have to.

The iPad was one of the tablets I was considering when I was shopping for one earlier this year.  I decided not to get one because it (indeed, all 10-inch tablets) ended up being too large to type on comfortably, and the price was more than I was willing to pay.  I ended up with a Acer Iconia TAB 100, which is a pretty good device, but its relatively short battery life (5 hours) combined with a lack of charging options (AC charger or nothing) have kept it from getting extended use.

Enter the iPad mini.  It almost sounds like a slam dunk: it does everything its big brother does, is smaller, has great battery life, and is less expensive.  Of course, ‘less expensive’ does not mean ‘cheap.’  Nevertheless, I am contemplating one, because for all the griping I do about Apple, I must admit that there are quite a few things they do right:

  • They make quality stuff:  My iMac is about three and a half years old and it still works as well as it did when I first got it.  The iPad mini may be pricey, but then again, its not made out of plastic, either.
  • Their stuff works together: Since Apple makes their own hardware, OS, and software, the integration between everything is pretty seamless.
  • They know when to say ‘no mas’: As I mentioned before, Apple has no problem ending support for old software; it’s a habit that many companies would do well to imitate.
  • They actually upgrade their software: Apple is good about updating OS X and iOS fairly regularly, and those updates are available to most users.  With Android devices, you are left at the tender mercies of your manufacturer, or even worse, your cell phone carrier.

Finally, as an iTunes publisher, I’m married to Apple whether I like it or not. So why not take that final step?

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Holstee and Me

Or at least, watch less.

“If you don’t have enough time, stop watching TV,” the saying goes.  The phrase comes from the Holstee Manifesto, which in itself is a pretty good read.  I don’t quite agree with it completely, but that’s a discussion for another time.  At first, I thought: ‘Well, that phrase could also apply to video games these days.’  I got wound up and prepared to write a blog post about how people need to turn off their consoles, unsubscribe from whatever MMORPG they had become addicted to, get off their duffs, and start doing something.

The more I thought about it, the more heavy-handed I knew it was going to be.  Before I could start writing, though, I thought about the phrase just a little more, particularly in relation to my own creative life.

I had cut back on watching television several years ago; it was one of the consequences of having worked the phones at a cable company listening to TV addicts wail and gnash their teeth for 40 hours a week.  My television watching had been reduced to news, weather and sports.

A few years after that, I joined a couple of other San Antonio folks in starting what came to be known as First Storm Manga.  I also started writing fiction; I had long wanted to write a book about my experiences in technical support, but had never attempted to write fiction before.  I liked it, and eventually decided to try my hand at self-publishing my stories in ebook format.

Unfortunately, I also ended up taking on various ‘side projects.’  I joined a band, became editor of a video game website, and First Storm began to take up more of my time.  At the same time, I was trying to keep up a blog, podcast, and work on my writing. I eventually found myself spending more time on other people’s projects  and less time pursuing my own.

A few months ago, I decided to cut back on those “side projects.”  I had already left First Storm, so I quit the band, left a group that was putting an event together, and reduced my role at the game website.  My focus would be on my own writing, and that would be it.

I will be stepping down as editor of Original-Gamer.com at the end of November, and I wish OG and the crew nothing but success as I pursue my goal of being a writer full-time.

Back to the saying.  I thought it over, and felt it would be a bit hypocritical of me to say ‘stop playing videogames’ when I still play them myself.  I also still watch television, just not as much.  Then it came to me:

It isn’t a matter of “stop watching TV” or “stop playing video games.”

It’s a matter of “Stop letting other things get in the way of your dreams.”

Now get off your duff! 🙂

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Oh-De-Lay-Lee

I abandoned trying to keep up a regular schedule with anything creative awhile back. I had originally planned on doing an episode of my “300 Seconds” podcast  once a week, but that didn’t even last a month.  Likewise, I try to post to this blog once a week.  As I’m sure you may have noticed, Dear Reader, that doesn’t happen, either.  The only deadlines I can seem to keep are story deadlines for conbooks, and even then, I had a close call not too long ago.

Granted, I don’t have very many readers or listeners or what-have-yous (yet!) but I still feel bad whenever I get behind like this.  It also could explain why I don’t have many readers or listeners or what-have-yous.  I have cut down on the number of side projects that I have been involved with, but I need to double-down and get cracking so I don’t keep my audience (or potential audience) waiting.  I’m just like everyone else: I, too, get annoyed whenever some person on the tubes doesn’t update on a regular basis, and I should strive to not be That Guy.

So to the ten of you reading this, I’m working on it! 🙂

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10 Things I Noticed About Getting A New Car

Old car next to new car

Upgrade!

My 2005 Dodge Neon, lovingly referred to as the “Reliant,” has been a pretty dependable vehicle since I bought it back in 2006.  Recently, the only issue I’ve had with it is that well, its a Neon.  As I’ve been taking more trips to Dallas and Houston going to conventions and events, I’m finding that a Neon isn’t a very comfortable place to be for an extended period of time.

Thus, I began looking for a new vehicle in earnest. I didn’t need a “urban assault vehicle” as I like to call them, instead I wanted something just a bit bigger and more comfortable than a compact car.  I ended up buying a new 2012 Honda CR-V (pictured at right next to the Reliant and dubbed the “Excelsior”) and noticed just a few things during the process:

  1. As I mentioned previously, car shopping has changed just a bit since I bought the Reliant in 2006, and I think for the better.
  2. “Base model” doesn’t mean what it used to.  The base model CR-V includes Bluetooth, USB, rear-view camera, and automatic transmission.  Wow.
  3. The hardest part of getting a CR-V was well…getting one, as they are quite popular.
  4. Used cars are also popular; the Reliant was worth quite a bit more than I had expected.
  5. Of course, all I was going to get for it on the trade-in was some magic beans.
  6. Its good to have a man on the inside, hopefully my friend that sold me the CR-V stays at the dealership for at least a few years 😉
  7. Actual conversation with my friend: “Its not my car yet.” “Of course not, you haven’t paid for it.” “No, I haven’t farted in it yet.”
  8. I’ve barely had the Excelsior a month and its already been called ‘cute’ a few times. Here we go again.
  9. Having a camera in the back that turns on while I’m in reverse makes backing into parking spots like a videogame.  If I ‘lose’ its going to cost me more than a quarter, though!
  10. Hooray for modern engineering: despite being larger, the Excelsior gets at least as good gas mileage as the Reliant did and over 30mpg on long trips.
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Worst. Spammer. EVAR.

Spam.  If you’ve been on the Internets for more than say, a few minutes or have ever had an e-mail account, you should hate it in all its forms.  One particularly odious form of spam is blog spam, where people will post comments on blogs that serve no purpose other than to try to direct you to some skeevy website of questionable repute.

While Askimet is pretty darn good at catching spam comments, one occasionally slips through the net and has to be sent to Binary Hell the old-fashioned way.  I thought this one was HILARIOUS.  Click the picture to see the derp in all its glory.

I think you’re supposed to only post ONE of these…

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